Privacy Policy

By using this Website you are agreeing to the use of your information as described in this Privacy Policy.

Our contact details

Name: Chiltern Marketing Strategy Limited
Address: 3 Forge House, Summerleys Road, Princes Risborough, England, HP27 9DT

Policy completed: 16 October 2023.

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name, company and contact details)
• Information regarding the details of your visit to our website, including but not limited to IP address. We may from time to time use such information to identify our visits. Statistics may also be collected about the behaviour of visitors to our website.
• Usage data such as your IP address, browser type, browser version, access times, the pages your visit, access times, unique device identifiers and referring website addresses.
• To ensure that this website is well managed and to facilitate improved navigation, we or our service providers may also use cookies (small text files stored in a user’s browser) or Web beacons (electronic images that allow this website to count visitors who have accessed a particular page and to access certain cookies) to collect aggregate data. See our cookie policy for more information.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• To provide information on our products and services.
• To provide updates to content that you subscribe to e.g. our Blog.
• To manage your account.
• For the performance of a contract.
• To contact you.
• To manage requests from you.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share your personal information in the following situations:

• With service providers to monitor and analyse the use of our services.
• With business partners: to offer you certain products, services or promotions.
• With your consent: we may disclose your personal information for any other purpose with your consent.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information is: We have a legitimate interest.

How we store your personal information

The security of your data is important to us. We have in place reasonable commercial standards of technology and operational security to protect all information provided by visitors via website forms from unauthorised access, disclosure, alteration or destruction.

We keep the data we have collected from you for up to three years from the date of your last interaction with us. We will then dispose your information by deleting the record from our CRM.

Links to other websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s privacy protection

We understand the importance of protecting children’s privacy in the interactive online world. This website is not designed for use by or intentionally targeted at children 13 years of age or younger. It is not our policy to intentionally collect or maintain information about anyone under the age of 13.

If You are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us using the form below. . If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us using the form below or by writing to us at 3 Forge House, Summerleys Road, Princes Risborough, England, HP27 9DT if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us by using the form below or by writing to us at at 3 Forge House, Summerleys Road, Princes Risborough, England, HP27 9DT.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:          

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk